If you’ve ever felt that your healthcare visits are rushed and impersonal, you’re not alone. Studies show that most women have roughly 10 minutes of face-to-face time with their doctor. Physicians in traditional settings simply do not have time, and it’s no fault of their own! Many are forced to keep one eye on the clock and one eye on the patient. Women deserve better, and that’s why true. exists! Dr. Bitner and Dr. Egan discuss how concierge medicine can transform a woman’s healthcare experience by offering care for both immediate issues and long-term wellness.
What is true. Women’s Health?
true. is an expert in women’s healthcare, from internal medicine to specialties like weight loss, midlife and menopause, and sexual health. We also offer specialty services, including MonaLisa Touch, Lipedema Consultations, and Cancer Wellness. Patients pay a monthly or annual fee for personalized, high-quality care and full access to true.’s resources. This membership approach enables true. providers to address all aspects of women’s health while ensuring greater access and exceptional patient care.
Patients can visit the Grand Rapids office in person or meet with their doctors via telehealth. This model not only enhances accessibility but also empowers patients, allowing them to get quicker answers and connect with their doctors more frequently, providing peace of mind.
Our concierge model fosters a deeper patient-doctor relationship by offering hour-long appointments and 24/7 provider access via text. This allows physicians to fully understand each patient’s health history and genetic risks. As a result, women can feel more comfortable and heard, while doctors are better equipped to understand their patients and recommend the best health solutions for optimal health.
How is true. different?
true. combines the personalized care of a concierge model with the convenience of telehealth to focus on answering the questions women need answered, creating individualized plans, and empowering them with the resources to lead a healthy life. With this comprehensive approach, true. aims to provide balanced recommendations for lifestyle changes, treatment options, and preventive care, unlike traditional primary care, which often prioritizes medication over lifestyle factors.
true. elevates the healthcare experience with:
- 24/7/365 provider availability via text.
- Appointments on the same or next business day for urgent needs.
- A wellness plan customized to your individual health goals.
- A provider’s undivided attention at each visit.
- Unique health score and assessment using true.’s proprietary ground-breaking science.
- A partner for life in your wellness journey.
- Services like nutrition coaching, mental health counseling, and functional + integrative medicine.
A more effective healthcare solution
Sixty million women enter menopause a year, and 75% of these women cannot find the solutions or care they need to navigate this significant midlife shift. Unfortunately, only 7% of current medical students feel equipped to prescribe hormones, a common menopause treatment, and there are only 1,300 providers in the United States that are certified to provide midlife care. Traditional approaches to healthcare leave women’s needs unmet and more money spent on ineffective solutions, which results in both physicians and patients feeling unsatisfied with the level of care.
Our true. team consists of certified menopause providers who offer expert advice and proprietary tools like SEEDS, Menopause Transition Scale, and Symptom Circle to help women navigate midlife. Our practice has a variety of hormonal and non-hormonal treatment plans to accommodate women with different medical histories and preferences. true. ensures you receive the best care by combining our provider’s expertise with a concierge model for an optimal healthcare experience.
Recent studies have shown a concierge model offers significant benefits:
- 98% satisfaction rate among concierge patients
- 45% reduction in total health spending
- 54% reduction in specialty care costs
- 80% reduction in hospital admissions
With more frequent appointments, personalized care plans, and stronger patient-doctor relationships, concierge medicine ensures timely and effective solutions for each woman’s unique needs.
Our process of care
The true. method is unique as it puts you in charge of your health journey. The process begins with defining your Picture of Self, which is your desired health goals. You then work with your provider to identify gaps within your current health, overall wellness, and future goals, which include emotional well-being and financial security. This care process facilitates a conversation where the patient and doctor can collaborate on recommendations.
After defining your Picture of Self, we move through a process called W*A*I* Pointes®. It keeps patients’ health information, health goals, and progress front and center to guarantee the right support. true. focuses on ten areas of wellness, allowing patients to choose where they want to start. By naming and continuing to visualize patients’ goals, both the provider and the patient can stay accountable.
The ten areas of wellness:
- Ability to be active
- Obesity
- Cancer
- Diabetes
- Ease of coping
- Phase of ovarian function
- Good bones
- Heart disease
- Income security
- Sexual health
Take-Home Tips:
- What is your health worth?
- Does your provider really know you?
- Do you feel heard and seen?
- Do you have a plan for your health in all 10 areas of wellness?
- Do you feel at the top of your game?
Questions To Ask Your Provider:
- What is my phase of ovarian function?
- What is our strategy for healthy aging?
- What are my options to treat menopause, and what are my risks?
- Am I missing any screening tools?
- What are your thoughts about a preventative approach when making medical decisions for me?
Choose exceptional healthcare
Ready to take control of your healthcare journey? Discover accessible, exceptional care with true. Watch our latest Let’s Chat to hear from our passionate providers. If you’re frustrated with traditional healthcare and feeling unheard, contact us. We’re here to empower you to take control of your health because you deserve to age well.