We want to be your doctor in the family.

As you may know, true.’s ability to be a primary care provider has been a revolutionary development in our practice and what we can offer our patients. On our most recent Let’s Chat, Dr. Diana Bitner and Dr. Celia Egan explored why access to primary care is so important.

Dr. Egan describes herself as a primary care doctor at heart who specializes in obesity medicine. There are many aspects to her role as a PCP. She is a source of expertise and knowledge, a guide for health planning, a preventative health advisor, and a pillar of patient support. As a primary care provider, a critical support element is presenting patients with options for diagnostic testing, lifestyle changes, and treatments. The role of a quality physician is not to tell you what to do. 

Good healthcare is based on relationships.

The relationship between a primary care provider and a patient is based on trust, and it is something that needs to be built over time. Women are entrusting us with the most intimate details of their lives, about their relationships, habits, sexuality, and mental health. Only once we’ve earned that trust can we accurately provide them direction and advice. Providing a safe space for these women is a responsibility we don’t take lightly, and that trust is only fostered by frequent face-to-face quality time. 

What do the true. programs look like concerning primary care?

The Basic Wellness program is for women with a primary care provider outside of true. who need additional help in their health journey or menopause management. The Complete Wellness program enables patients to list us as their primary care and serves as a “one-stop-shop” for internal medicine. Our Weight Management and Cancer Wellness programs are highly specialized areas of healthcare, and these programs are an excellent option for women that already have a PCP and want to focus on their weight goals or their cancer survivorship journey.

Why is primary care important?

As primary care providers, we can provide you with trusted referrals, answer all your questions in-depth, and manage your medications. “It’s important not only for your safety, making sure your medications are at the appropriate dosage, but making sure that you get refills in a timely manner,” Dr. Egan explains. The longstanding relationship we have with you is incredibly beneficial. Time is used as a tool for diagnoses. The longer we know you, the more we get a sense of what is the norm for you regarding your health and hormone cycles. 

A good physician is always learning.

The team at true. is constantly learning from one another, and Dr. Egan is no exception. She has become more educated on the importance of knowing ovarian function, the role of hormone therapy in treating menopause symptoms, and the specialized treatment women need after surviving cancer. She also learned the impact alcohol consumption has on menopause symptoms and that many treatment options are available for low libido. We are empowering ourselves with more knowledge every day!

Have a chat with us.

If you’re interested in participating in our primary care program or any other membership, please call or text us at (616) 330-1700 or stop at our office in Grand Rapids! We are the premier concierge medicine practice with menopause specialists in West Michigan. Any questions you may have, we are happy to answer. We hope you ladies learned a lot and that you have a beautiful week. We’ll see you for next month’s Let’s Chat!